SMARTserve by MAG-Consulting is a leading Field Service Management solution in fields including HVAC, plumbing, electrical and many more. The web-based program allows companies to manage all aspects of their business from any location.
At the core of SMARTserve is its scheduling, dispatching and work order management module.
The color-coded dispatch board allows users to easily monitor the schedule and re-assign calls if needed. Technicians in the field can access their schedule at any time through the SMARTserve web-portal. SMARTserve also allows businesses to easily track service for each customer and equipment at every location. Know when service is due, contracts expire, as well as the entire service history on any piece of equipment with the click of a button.
SMARTserve also comes with a native android app for technicians that allows techs to access their items, tasks, services, and materials on-the-go.